I am pretty sure I've been with Wright-Bilt for 10 years now. I've moved three times since and I don't let anyone touch my HVAC except for these folks. They are timely, responsive, and professional.
I have a four zone mini split ductless system in my basement that was not cooling. I tried to take the cheap route and reach out to random people online who were giving me seemingly random quotes and diagnosis without even showing up. My mother-in-law insisted that she had always had good experiences with this company. She has been using them for years as her go-to maintenance people but I was skeptical that they were knowledge about Mini Split Systems...I reluctantly called and spoke to a woman who took all my info and concerns and said she would pass them on up and that I would receive a call back. I thought for sure I would never hear back but I got a call back in less than an hour from Gary.He stated that he is a field supervisor and has experience working with Mini Split Systems and explained some potential problems, solutions etc and he scheduled an appointment. Due to the nature of the work/repair, he did have to make a couple trips back after the initial appointment to monitor and confirm things. He was great a communicating via text/phone calls. He was able to honor his original estimated cost of labor and I feel confident about the work - especially with the one year warranty. Gary went above and beyond and provided advice about my central air system for my home as well.If the rest of the employees are like Gary then I definitely recommend this company! 🙂
Crystal was able to have Jasmine, a great tech, come out very quickly to repair the heating system which suddenly stopped working. Since the temperature had dipped way down, the repair was greatly appreciated. Jasmine was very through and professional, explained the problem, and repaired it.Thanks to all of you!Eleanor M. Ross
We've been doing business with Wright-Bilt since July, 2002! We can't think of any situation where we were not pleased with the service! This company is very customer oriented and a pleasure to do business with!
Josh was our repair technician and he was wonderful! Looked for the smallest thing first before just throwing out we needed a new system which is rare. Very professional, quick and knew his job. Would highly recommend Josh and Wright Bilt systems if these are the types of employees they hire.
Mr. Joshua Clower was my technician. He was very professional and performed great work in a timely manner. He explained what the problem was with my unit and the task which need to be done. He also told me what the expected outcome should be. I’m thankful for people like him who care about the customers. ~IJW
Excellent service in every way. Very professional, came when they said, explained what they had to do and was able to complete job in one day at a reasonable price.Will definitely recommend this company!
Very helpful with all you air conditioning needs, wouldn’t go to anyone else.
Randy was our service technician today and I must say that he did an excellent job of setting and explaining how to set it. Including, the best way to set the thermostat for optimal function throughout the house. He also replaced our filter. Ultimately, because of his excellent service and explanation of the service membership benefits, we purchased the membership plan today. So, Thank you for sending Randy for our service and we would very much appreciate your sending him should we require future service.Sincerely,Mrs Martin
I have used Wright-Bilt Systems for installing my own heating and air and was very satisfied. Five other companies told me what I needed could not be done but they found a way.A friend wanted a recommendation and I passed their name along. One technician came out but felt the owner Tom Pyle would have a better take on what needed to be done. He got Tom on the phone right then and made an appointment for the next day. Tom came out and days later provided a detailed quote for the work.Very pleasant and talented crew at Wright-Bilt.
Wright-Bilt has been very professional, reasonable prices and very dependable. We have used them over the years for various A/C repairs and A/C maintenance. I would highly recommend this company for any A/C work needed.
The technician provided outstanding service. He correctly diagnosed the issues with both units and replaced all of the consumable parts in a timely manner. VERY PROFESSIONAL!!!!
Tyler was absolutely awesome. Helpful, courteous, quick, and fixed our system right. I would request Tyler again.
Service man seemed knowledgeable and took his time checking heatpump.
The best service in Griffin / Spalding county.
Big thank you to the dependable team at Wright-Bilt! From the ladies I’ve spoken to in the office Crystal & Christine (hope I spelled your names right) to the technicians Josh & Rob! We have used their services for both heating & air. They have always been responsive, professional & given us the best possible options for our repairs at a reasonable price!
Came back from vacation to our AC unit not cutting on and tripping the circuit breaker. After calling a couple different companies (who couldn’t come out for a couple days) we called Wright and they came out same day. What other services were going to charge us JUST to come out and look at it was the overall total cost to not only look at our furnace BUT to fix the problem. I highly recommend them over any other company in town. Will definitely be using again for any and all problems when it comes to our unit.
I had replaced my thermostat-not a big deal right? Well, the wiring was not done properly but that didn't take but a minute for their tech Mr. Moore to figure out! Then 2 weeks later-the outside fan stopped working! Again same tech(I asked for him) found the a/c capacitor was very old and had retired😳Replaced and cold air was flowing once more! Professional, kind and knowledge is why I will call them again if need be! Thank you so much!
Great service.Been using them for years.
Tyler was very professional and courteous. He took his time in servicing my furnace and explained what he was doing. He obviously has high standards as his father has.
Just opened clean friendly staff
Always great service. Rob was the tech that repaired my AC and had it cooling in a few minutes. This is my 3rd time using them and will definitely continue to do so. Rate was $179, quite fair and reasonable.
A/C went out on Sunday. Called the 24/7 Contact number. They sent someone to us on Monday morning.
Highly recommended to address your HVAC issues. Rob from Wright-Bilt was on time, professional and addressed the problem right away. Couldn't ask for more when your AC is out and the outside temperature is a sweltering 94+ deg. In addition, the charges were reasonable and they come highly recommended.
Our units are old. However they work efficiently for our house. The last visit by Tyler was extremely thorough and the air conditioner is working extremely well. Also, we know if there is a difficult problem Gary will be able to solve it! I would recommend your company for new installations as well as repairs and maintenance.